Service Delivery Policy

Last updated: 13 October 2026

Sitewise Studio provides a digital service. This policy explains how and when your website is delivered.

Digital service, no physical shipping

We design and build websites. Nothing is physically shipped. All work is delivered online.

How we deliver

  • Your website is published live on your domain.
  • On one-time plans, the complete source code and files are also handed over to you by email, cloud drive link or a code repository (such as GitHub).
  • On managed and Business plans, maintenance and updates are delivered online throughout your care plan. We confirm each update by email or WhatsApp.

Typical timelines

  • 1-page website: around 5 working days
  • 3–5 pages: around 7–10 working days
  • Custom design or e-commerce: timeline agreed in writing based on scope
  • Care plan updates: delivered within the timeframe agreed in your plan

Timelines start after we receive the advance payment and your content, and may change if feedback or content is delayed.

Confirmation

We confirm delivery by email or WhatsApp, with the live link and/or a link to download your files.

Contact us

Questions about this policy? Email sitewisestudio.site@gmail.com.